Cancellations are allowed only before shipment.
If the product has not been shipped, the customer can request a cancellation, and their payment will be refunded promptly.
If the product has already been shipped, the customer must first take delivery of the item.
To request a refund, the customer should send the product back to Jaggi Earthmovers via courier or speed post at their own expense.
Once the returned product is received and confirmed at Jaggi Earthmovers, the refund process will be initiated.
Refunds will be processed to the original payment method and are subject to verification of the returned product’s condition.
Customers should retain shipping receipts and tracking details until the refund is received.
For any queries regarding cancellations or refunds, customers can contact the Jaggi Earthmovers support team.